When you collaborate with a group of people to transform your company, by definition, you are inventing stuff as you go along. There is no specific playbook you follow. Each day differs from the one before it. And it can get pretty frenetic. You often work alongside...
Non-profit survival tips for the digital world
Much of the value of trade and professional organizations is found in the networking and educational opportunities they deliver. When for-profit companies offer services that replace these traditional values, non-profits must look for other ways to stay relevant. Why...
Automation, revenue and the all-night meat market
Much has been written about how automation can reduce costs in an organization, but what about growing revenue? How can your company benefit from automation by reaching new customers and closing sales that are otherwise out of reach? Robots on the factory floor have...
Don’t wait for AI and Big Data to start listening to your customers
Regardless of how you segment them, your customers have at least one thing in common: They’re all buying something from you. And because of that one obvious fact, they’re also telling you valuable things that can help your company grow and innovate. The question is:...