The Mod Op Strategic Consulting Blog

Featuring executive insights and industry articles

Your B2B customers have changed this year. Will you?

Your B2B customers have changed this year. Will you?

In case you haven’t noticed, your customers are working differently since February 2020, and as a result their needs have changed. This is especially true if you are a for-profit or nonprofit organization that provides value to knowledge workers. They may be the same...

Survival strategies for associations – lessons from leaders

Survival strategies for associations – lessons from leaders

These are anxious and uncertain times for all people and organizations. But consider the plight of those who lead trade associations or professional societies: Every pillar of value they’ve provided to members over the past century seems to be fractured or crumbling....

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