The Mod Op Strategic Consulting Blog
Featuring executive insights and industry articles
Eight steps toward successful “enterprise agile”
Large projects often fail. Many times, a lot of time and money is expended before that failure is recognized, simply because the projects are so large. So, while it is best to succeed, if failure is in the cards, it’s best that it happens quickly. However,...
Five Roadblocks that Separate Ideas from Execution
Product owners are often full of good ideas for improving customers’ experiences and satisfaction with their digital products or services. But there are also some common roadblocks that hinder successful execution of those ideas. Here are five issues that I see...
Five Ways to Turn Customer Insight from “Nice” to “Necessary”
We’ve all been at companies that talk the talk but don’t walk the walk when it comes to the importance of customer feedback and insight. At these companies, client feedback is often stuck in silos (Customer Service, Account Management, etc.) and not really connected...
Yes, Nonprofits, You Too Have a Digital Future
Join a group. Share. Learn. Advance your career. Meet up. Executives of membership-based associations are painfully aware that many of the basic roles their organizations have long played can now be handled over a smartphone – without them. The problem, in a nutshell,...
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