The Mod Op Strategic Consulting Blog

Featuring executive insights and industry articles

Don’t Think Services, Think About Experiences

Don’t Think Services, Think About Experiences

When working with clients to imagine their future digital successes, we use a few different lenses to help build digital strategy. First we use the lens of customer centricity, staying close to customer needs and reimagining strategy built around consistent customer...

Data is the ‘Oil’ of the Digital Economy

Data is the ‘Oil’ of the Digital Economy Adriaan Bouten September 15, 2016 It’s become a business cliche but it remains true: data is the ‘oil’ of the digital economy. Data enables everything in the digital marketplace, it is the means by which every company or...

The New Digital Economy Requires New Ways of Working

The New Digital Economy Requires New Ways of Working Adriaan Bouten August 11, 2016 Take a close look at the structural differences between startups—and just about everyone else. Startups, which rely upon being quicker and more innovative than legacy organizations,...

Digital is not just an update, it’s a new beast

Digital is not just an update, it’s a new beast Adriaan Bouten July 22, 2016 At the risk of sounding redundant, I’d like to unpack the meaning of my assertion that digital is not just an update but rather a completely new beast. I’ve written about it before as it...

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