The Mod Op Strategic Consulting Blog
Featuring executive insights and industry articles
Why Customer Experience = $$$
Most companies say they are customer-focused or customer-centric, it’s a buzzword that is pretty easy to throw into marketing copy. A truly customer-centric company understands the direct correlation between listening to their customers and achieving better business...
The Internet of Things? No, the Internet of Experience…
The Internet of Things? No, the Internet of Experience... Adriaan Bouten August 12, 2015 In the not so distant future, my average workday will be different. The smart watch on my nightstand will wake me and provide an overview of the day’s tasks. A quick glance at my...
How to Develop an mCommerce Strategy…
If you’re just now developing your mCommerce strategy congratulations but you need to move quickly. Mobile traffic overtook desktop computer traffic as the dominant way in which people shop online back in August 2014 and the mCommerce market is projected to triple in...
Agile isn’t just for Software Development…
Agile isn't just for Software Development... Adriaan Bouten June 30, 2015 Agile methodology has become the go-to method of software development. Formally born in 2001, Agile is a management framework designed to accommodate the unpredictable and empirical world of...
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